Office 365 won't configure on Outlook Windows

Created by Jonathan Valero, Modified on Fri, 30 Dec, 2022 at 12:17 PM by Jonathan Valero

When setting up Office 365 email and it keeps asking for password continuously or it don't pop up the login windows perform the below. 


Go to Registry editor and copy paste the link below. 


Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity


On the page create a DWORD value below


DisableAADWAM value: 1

EnableADAL (value as 1)


Then start the Outlook it should pop up the Microsoft box to enter the password for the accounts. 

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